Privacy Policy

1. Introduction

MV Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mv-studio.net), use our mobile applications, or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out contact forms on our website
• Register for an account in our applications
• Subscribe to our newsletter
• Request customer support
• Participate in surveys or promotions

This information may include: name, email address, phone number, company name, and any other information you choose to provide.

2.2 Automatically Collected Information

When you access our services, we may automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Log Information: Access times, pages viewed, IP address, referring URL
• Location Information: General location based on IP address (not precise location)
• Usage Information: Features used, actions taken within our applications

2.3 Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, and social media platforms if you choose to link your account.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations
• Protect our rights and the rights of others

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: You have given us explicit consent to process your data for specific purposes
• Contract Performance: Processing is necessary to fulfill our contractual obligations to you
• Legal Obligation: Processing is necessary to comply with applicable laws
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided they are not overridden by your rights

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, privacy, safety, or property
• With Your Consent: For any other purpose with your explicit consent

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

When personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at info@mv-studio.net.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Understand how you use our services
• Improve our services and user experience
• Provide personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Data Processing Agreements with our service providers
• Compliance with applicable data protection frameworks

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Third-Party Links

Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

15. Application-Specific Privacy Policies

Each of our mobile applications has its own dedicated Privacy Policy and Terms of Service that provide detailed information specific to that application's data collection and processing practices. These app-specific policies supplement this general Privacy Policy.

In the event of any conflict between this general Privacy Policy and an application-specific Privacy Policy, the application-specific policy shall prevail with respect to data processed by that application.

16. Additional Information for EU Residents

If you are located in the European Union, you have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.